Five Dysfunctions of Teams is another great resource by Patrick Lencioni. As with his other books, you can skip to the back and gather his basic digest version. I agree with Lencioni that the functions can’t be taken independently – the worse a team messes up the early stages, the less likely they are to succeed in the later. Here’s my basic notes:
- Need to be able to express weakness & vulnerability without repercussion.
- You can jump-start trust with a Myers-Briggs or 360 degree evaluation.
- Trust takes time. You have to know each other.
Fear of Conflict
- Conflict is efficient. It avoids revisiting issues and creates real buy-in.
- You don’t need consensus or certainty to have commitment.
- Make sure everyone’s ideas are considered and a confident decision is run with until further clarity arrives.
- Clear expectations and public knowledge of the expectations.
- Simple and regular progress reports are given.
- Team rewards over individual rewards.
- Make desired results clear and only reward behavior that contributes to those results.
- Publicly declare target results.